Dear Clients! Scammers have launched a dangerous psychological manipulation scheme targeting elderly individuals and pensioners. Please stay vigilant. Speak with your parents and grandparents, and explain these rules to them. Your awareness is the ultimate defense against fraudsters' tricks. How the Scheme Works: The "Authority" Call: Scammers call cell phones pretending to be officials from the National Bank or law enforcement agencies. Speaking aggressively, they terrify the victim with claims of an "imminent theft" and strictly forbid discussing the call with relatives. Cashing Out: Overwhelmed by panic, the victim goes to their financial institution and withdraws all funds from their deposits. By doing this, they break the tracking chain, stripping the company of its ability to block the suspicious transaction. Splitting the Transfers: The criminals then force the victim to go to another institution and deposit the cash into third-party wallets or cards in installments of up to 95,000 soms per transaction (specifically designed to bypass security monitoring filters). Three Core Safety Rules: Financial institution staff and government officials will never demand that you withdraw money or transfer it to "secure accounts." If anyone demands immediate urgency and absolute secrecy (telling you not to inform your family), it is 100% a scam. Hang up immediately. ⚠️ Stay Alert: If you encounter suspicious links or receive questionable calls, do not enter your card details, do not share any information, and contact our Support Center as soon as possible. Contact Center: 0 (555) 781 556 0 (700) 781 556 0 (777) 781 556

Dear Clients, We sincerely congratulate you on the occasion of Kurman Ait! May this blessed holiday fill your homes with warmth, joy, peace, and prosperity. We wish you good health, well-being, harmony in your families, and the fulfillment of all your kind wishes! Please be informed of our working schedule during the holiday period: • May 26, 2026 (Tuesday) — Bishkek branches and Regional Representative Offices will operate from 08:30 AM to 03:30 PM — working day shortened by 1 hour; • May 27, 2026 (Wednesday) — public holiday in observance of Kurman Ait; • May 28, 2026 (Thursday) — regular business operations will resume. Please take this information into account when planning your visits. Thank you for your understanding!